Questions
What people ask before we start, grouped by service. Anything not here, ask me on a call.
Inbox and calendar
Will you reply as me?
Only where you want me to. We agree on what I can answer on my own and what always comes to you first.
What tools do you work in?
Whatever you already use. I fit into your email, calendar and messaging rather than moving you to something new.
Operations support
Do I need special software?
No. I start with what you already have and only suggest a new tool if it clearly saves time.
Can my team use what you set up?
Yes. Everything is written so anyone on your team can follow it.
Project coordination
Do you manage my team?
I coordinate them. You stay the decision maker; I make sure everyone knows what's next and when.